Utility Billing

Utility Payment Opens in new window

Welcome to the Utility Billing Department

Utility Billing Counter

It is our pleasure to provide water, irrigation water, sewer, garbage and stormwater utility services to the Clermont residents and businesses. The Utility Billing division is responsible for preparing the utility bills and processing payments for these services.

Depending on where you live, your water, sewer, garbage and storm water may be serviced by City of Clermont entirely or partially. Some services may also come from Lake County or by private utility companies.  Please call and speak to a Customer Service Representative in the Utility Billing department to determine what utilities we provide to your residence or business at (352)241-7320.

NEW- We have partnered with Florida Department of Economic Opportunity and Lake Community Action Agency to accept payments through the Low-Income Housing Water Assistance Program. This is Federal grant money that can be used to assist Florida residents with their utility payments. For more information on qualifications, and to apply call Lake Community Action Agency at (352)434-0554. Don’t wait to apply! Once the program uses all of its funds, they will no longer accept applications.  

Please review all of our information below regarding our Utility Billing Processes. Please call our office at (352)241-7320 for more details or clarification on any of the below procedures.

  1. New Service

There are two ways to sign up for new service.

Please come with all documentation listed below:

*For new owners, we need a copy of your ID and either your property deed or signed closing disclosure with the location you want service for. 

*For tenants, we need a copy of your ID, a signed lease agreement for the property you want service for and a deposit. You can email us the documents, but payments for the deposit can be made by mailed check or coming in to pay cash or use credit card. The service will not be turned on until the deposit is received. 

  • The residential deposit is $130.00. The deposit for businesses is 2.5 times the average monthly utility bill. 

*A $30.00 activation fee will be charged to the first bill for all new accounts.

*Please let the Customer Service Representatives know if you wish to sign up for electronic billing and/or auto-pay for easy to manage billing.  

  1. Monthly Billing
  1. Delinquent Notice
  1. Disconnection For Non-Payment
  1. Leaks and Continuous Usage
  1. Important Information

Contact Us

We want customers to be informed and up to date on the policies for utilities. If you have any questions please give us a call, email or visit us in the office.

City of Clermont

Utility Billing Department

1st Floor-City Hall

685 W. Montrose St.

Clermont, FL 34711

 

(352)241-7320

 

utilitybillingsupport@clermontfl.org

 

Hours:

Monday-Friday 8am-5pm (excluding major holidays)

Clermont - Choice of Champions